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November 10, 2005
ECBM Announces Customer Service Award
"Customer Service Excellence of the Year Award"
W. Conshohocken, PA. – ECBM Insurance Brokers & Consultants announced today receipt of the "Customer Service Excellence of the Year Award" from the Greater Philadelphia Chamber of Commerce as part of its’ 23rd annual Excellence Awards program. The award was presented to Charles Bernier, President & CEO of ECBM, by AIG’s Jeremy Johnson, the award sponsor, at a gala event held at the Hyatt Regency in Philadelphia.
"We are thrilled to receive this award from our friends at the Philadelphia Chamber of Commerce," said Mr. Bernier. "It validates our hard work over the years building a strong customer-focused organization. We’ve always prided ourselves on our unique ability to deliver national-broker level service to our clients in a cost-efficient manner. I’m happy for our employees to see that their hard work is recognized and I’m happy for our clients that their expectations are being met, if not exceeded!"
With state-of-the-art technology and the best people in the business, ECBM has become one of the country’s largest insurance brokers. With over 70 insurance professionals and offices in Pennsylvania, Maryland and Ohio, ECBM consistently provides quality insurance and risk management services to its’ clients. Most of ECBM’s insurance professionals hold at least one industry designation (CPCU, ARM, etc.) and the company continuously provides training through its own "ECBM University". ECBM and its principals and employees are also active in several civic, industry and trade associations, proud members of the Philadelphia Chamber of Commerce and strong supporters of the Temple University Risk Management School.
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