Services

The ECBM Claims Consultants are passionate about providing the best outcomes for our clients.

At ECBM, we strive to become an extension of your internal risk management efforts. We maintain a steadfast commitment to assisting you in protecting your assets. Above all, we advocate to achieve the best possible outcome for everyone.

• Claim Reporting – ECBM will review your current internal claim procedures in order to develop or enhance an appropriate claim reporting and claim monitoring process. We will review and/or design internal claim reporting procedures to streamline your claim-reporting process and capture the crucial, initial claim data needed to report claims to your insurance carrier. If applicable, ECBM will also review and/or design Special Claims Handling Instructions with your insurance carriers to ensure appropriate carrier claim communication regarding reserves, settlements, and coverage issues.
• Claim Monitoring Standards – ECBM will evaluate your loss history and structure an appropriate claim review process based upon that loss history. In order to provide proactive communication with you regarding the impact of the losses on your insurance program, we personally evaluate each loss history report.
• Claims Mitigation – Whether its identifying expenses in your program structure or assisting you in managing settlements, we help you to reduce the total claims expenses and to reduce your overall insurance costs.
• Claims Advocacy – Our claims consultants take a personal approach to every property and inland marine claim. At ECBM, we negotiate the process and make sure that your loss is resolved to it’s maximum benefit to you. Liability claims are managed to mitigate the ultimate cost to you and to transfer risk wherever possible.